There is, I believe, only one struggle for human rights. It’s been fought over many years, under many names, and by many diverse groups but it’s the same fight and it won’t be won until it’s won for all of us. Because as long as the rights of any group…
What do we mean by Consumer Perspective?

Consumer Perspective I’ll try to get to some sort of nuanced academic understanding of this term, but I’ll just start with simplicity. A Consumer Perspective is the ‘perspective’ of, or how the social world looks to, ‘consumers’ or people using or being provided services or product (voluntarily or otherwise) by…
A Consumer Assessment of a Mental Health Service
Many years ago, I was asked to speak at a planning day for a service at which I had just started. I was asked to give a ‘consumer assessment’ of the service. I guess they wanted a reasoned point-form description from a consumer perspective which could be folded into the…
The Mental Health and Wellbeing Act Principles from a Consumer Perspective
Introduction to Advocacy
This is a little piece I wrote for Our Consumer Place back in the day. It’s a broad overview, and fairly old – don’t rely on phone numbers given inside – but is still applicable generally, I think
IPS – One LLEW Model of Practice

We know what people working in a LLEW Role don’t do. We don’t do the clinical stuff – assessments, encouraging ‘compliance’ with a particular treatment, we also don’t function as case aides, going shopping for consumers, or transporting consumers. So, what does LLEW do then? Consumer and Carer workers have…
Plain Language FAQ*
What’s in a name? What you call complicated. I call plain language, who can say? Plain Language is NOT ‘plain language’. What is ‘plain language’ may in fact be partly dependant one one’s background. Plain Language with the capitals is a movement to reform written communication strategies dating at least…
Explaining IPS to Clinicans
This is a piece I wrote after my IPS training. I’d talked to clinicial colleagues at my hospiital work and it had been noticed that the a number of the specific skills covered in IPS were the same as some of those covered in basic clinical training – body language,…
A Diary of a PSW
Or ‘Two Big Days’ Day 1 It’s the Day. The Big Day. I start work. I’m going to be a peer support worker. Week 1 It was great, overwhelming, gratifying and challenging. It felt great to have all those professionals accepting me. The ‘NUM’ explained she’d be ‘managing’ me and…

