Consumer Perspective I’ll try to get to some sort of nuanced academic understanding of this term, but I’ll just start with simplicity. A Consumer Perspective is the ‘perspective’ of, or how the social world looks to, ‘consumers’ or people using or being provided services or product (voluntarily or otherwise) by…
Many years ago, I was asked to speak at a planning day for a service at which I had just started. I was asked to give a ‘consumer assessment’ of the service. I guess they wanted a reasoned point-form description from a consumer perspective which could be folded into the…
A piece I did for My Consumer Place, back in the day. Still fairly relevant but don’t rely on the phone numbers; they are 20 years old. Select a document
This is a little piece I wrote for Our Consumer Place back in the day. It’s a broad overview, and fairly old – don’t rely on phone numbers given inside – but is still applicable generally, I think
We know what people working in a LLEW Role don’t do. We don’t do the clinical stuff – assessments, encouraging ‘compliance’ with a particular treatment, we also don’t function as case aides, going shopping for consumers, or transporting consumers. So, what does LLEW do then? Consumer and Carer workers have…
What’s in a name? What you call complicated. I call plain language, who can say? Plain Language is NOT ‘plain language’. What is ‘plain language’ may in fact be partly dependant one one’s background. Plain Language with the capitals is a movement to reform written communication strategies dating at least…
This is a piece I wrote after my IPS training. I’d talked to clinicial colleagues at my hospiital work and it had been noticed that the a number of the specific skills covered in IPS were the same as some of those covered in basic clinical training – body language,…
Or ‘Two Big Days’ Day 1 It’s the Day. The Big Day. I start work. I’m going to be a peer support worker. Week 1 It was great, overwhelming, gratifying and challenging. It felt great to have all those professionals accepting me. The ‘NUM’ explained she’d be ‘managing’ me and…
